LUXER ONE BLOG

UPS Store to Recoup Investment in Smart Lockers

Tennessee University partnership with UPS Store is promising evidence that students are amendable to paying monthly fees for package-delivery to safe and secure on-site smart lockers.

Belmont University and UPS Will Recoup Investment in Less Than Three Years with Luxer One Lockers

With more than 10 billion packages delivered in the U.S. annually by the top package carriers, smart package lockers have become one of the fastest-growing amenities among universities and other schools with on-campus housing. Already fully integrated into non-academic residential settings, the density of student dormitories makes multi-unit smart lockers an essential service. They eliminate extra labor, theft, and are completely contactless, benefiting student and staff health.

PROBLEM – How to Pay for a Smart Locker System

The universities and small businesses that support student package pickups are having trouble justifying the initial investment required for a locker solution. “We’ve had our eye on smart lockers for a long time,” says UPS Store Franchisee, Jim Thien. “It’s the finances that held us back. As a small business owner of a UPS Store Franchise, I simply couldn’t find the upfront investment to make it work.”

SOLUTION – Student Subscription Model

In partnership with California-based Luxer One, a pioneer in package locker systems for residential communities, the UPS Store Franchisee located at Belmont University turned to a subscription model to offset the cost in which students are charged a nominal monthly fee to receive their packages in a secured locker.

Students pick up their packages through Luxer One’s mobile app and the locker door containing their package opens – no more waiting in long lines. Luxer One’s lockers accommodate packages of all sizes and from all carriers and retailers. Thien commented, “Now my staff can get back to helping students with shipping and printing needs and students can pick up their packages on their own time, it saves us hours of interruption each day so we can drive revenue.”

“We were shocked by the number of students who signed up for the service,” adds Thien; “and this was before COVID-19. We will have the lockers fully paid off in less than three years and are already discussing plans to use our Luxer lockers to help limit human contact within a variety of other university environments.”

To learn about Luxer One’s affordable payment plans for small businesses.

The Smarter Way to Handle Asset Exchange for Tax Collectors

Tax offices are looking for more efficient, secure ways to manage client assets. Find out how smart lockers can enhance asset management!

Spring Cleaning for Multifamily: Ensure Efficient Deliveries with Regular Audits

Conducting routine package audits is one of the simplest yet most effective ways to maintain order and improve efficiency in your community. Packages can pile up quickly, and when deliveries are misplaced, lost, or left unclaimed, frustration builds. Not only do residents become unhappy, but staff members also waste valuable time resolving these issues.

By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.

Boost Resident Retention with Reliable Partners

In the multifamily housing industry, the success of property management hinges on efficient operations and high resident satisfaction. With residents focusing more and more on budget constraints, property managers are looking for the best ways to increase value while maintaining affordability. According to Zillow renter research, renters are seeking more value from that rent. A senior economist said, “The right location and amenities, especially if they can save renters money, can add greatly to quality of life.”

Navigating Tariffs in the Multifamily Industry: Why Smart Investments Matter

The multifamily industry is facing a new wave of economic uncertainty as the U.S. government implements tariffs on imports from Canada, Mexico, and China. With a 25% tariff on Canadian and Mexican imports and a 10% tariff on Chinese goods, costs for construction materials, appliances, and property management solutions are rising. These new trade policies are expected to increase expenses for developers, property managers, and residents alike. Operational efficiency and cost predictability are more critical than ever.

Growing Package Management Struggles: Navigating Multifamily Challenges in 2025

With a steady 7% growth rate expected over the next three years alone, the flood of online orders shows no signs of slowing down. For multifamily communities, this surge in e-commerce brings a major challenge: package management. Property managers across the industry are struggling to keep up with the ever-increasing volume of deliveries, often spending hours each day sorting and distributing packages instead of focusing on more critical responsibilities.

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