LUXER ONE BLOG

Exciting Partnership Announcement: Captivate Digital Media and Luxer One Join Forces!

We are thrilled to share some exciting news with you all! Luxer One is proud to announce a dynamic partnership with Captivate Digital Media, a leading provider of professionally-curated news and entertainment content on digital screens in luxury commercial and multifamily buildings for over 25 years.

At Luxer One, our mission has always been to enhance the package delivery and pickup experience for residents and carriers in multifamily properties. With this exciting collaboration, we are taking our commitment to the next level by bringing the Captivate experience directly to our Luxer One package management screens, without any additional charges to the properties.

For those unfamiliar with Captivate, they provide residents with engaging content through digital screens within common areas and elevators. This means that while residents wait for elevators or pass through communal spaces, they can now enjoy informative and entertaining content, enriching their daily routines.

In a recent 3rd-party survey, a staggering 92% of residents surveyed found Captivate’s content to be both informative and helpful. This high level of appreciation makes us even more enthusiastic about this partnership and reinforces our belief that it will truly add value to the lives of the residents we serve.

Now, you might be wondering how this integration will affect residents and carriers. Rest assured, the partnership will not disrupt the smooth package delivery and pickup process. Once residents are ready to pick up their packages, they can do so just like before, without any changes to the existing system. Carriers will also be able to deliver packages as seamlessly as ever.

This partnership with Captivate Digital Media represents a significant step forward for Luxer One and the multifamily communities we serve. By offering engaging content to residents, we are committed to constantly improving our services and delivering an unparalleled package management experience.

We can’t wait to see the positive impact this collaboration will have on residents, carriers, and the entire Luxer One community.

To learn more, contact our team!

Spring Cleaning for Multifamily: Ensure Efficient Deliveries with Regular Audits

Conducting routine package audits is one of the simplest yet most effective ways to maintain order and improve efficiency in your community. Packages can pile up quickly, and when deliveries are misplaced, lost, or left unclaimed, frustration builds. Not only do residents become unhappy, but staff members also waste valuable time resolving these issues.

By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.

Boost Resident Retention with Reliable Partners

In the multifamily housing industry, the success of property management hinges on efficient operations and high resident satisfaction. With residents focusing more and more on budget constraints, property managers are looking for the best ways to increase value while maintaining affordability. According to Zillow renter research, renters are seeking more value from that rent. A senior economist said, “The right location and amenities, especially if they can save renters money, can add greatly to quality of life.”

Navigating Tariffs in the Multifamily Industry: Why Smart Investments Matter

The multifamily industry is facing a new wave of economic uncertainty as the U.S. government implements tariffs on imports from Canada, Mexico, and China. With a 25% tariff on Canadian and Mexican imports and a 10% tariff on Chinese goods, costs for construction materials, appliances, and property management solutions are rising. These new trade policies are expected to increase expenses for developers, property managers, and residents alike. Operational efficiency and cost predictability are more critical than ever.

Growing Package Management Struggles: Navigating Multifamily Challenges in 2025

With a steady 7% growth rate expected over the next three years alone, the flood of online orders shows no signs of slowing down. For multifamily communities, this surge in e-commerce brings a major challenge: package management. Property managers across the industry are struggling to keep up with the ever-increasing volume of deliveries, often spending hours each day sorting and distributing packages instead of focusing on more critical responsibilities.

Employee Burnout & Staffing Shortages: Navigating Multifamily Challenges in 2025

Discover strategies to tackle employee burnout and staffing shortages in the multifamily industry. Learn how innovative solutions like Luxer One’s smart lockers and package experts can ease workloads, improve retention, and boost resident satisfaction. Explore more!

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