LUXER ONE BLOG

Prepare Your Community for Black Friday Package Piles

As the holiday season approaches, property managers brace for the annual surge in package deliveries, a trend amplified by Black Friday and Cyber Monday shopping sprees. In 2024, U.S. retail sales between Black Friday and Cyber Monday are projected to rise 5% year over year, reaching $75 billion for the first time.

This increase underscores the growing reliance on online shopping, which, while convenient for consumers, presents logistical challenges for multifamily communities.

The Challenge: Managing the Holiday Delivery Surge

The influx of packages during peak shopping periods can overwhelm traditional mailrooms and front desk operations. Without an efficient system, properties may face cluttered common areas, increased staff workload, and potential security concerns. Residents expect timely and secure access to their deliveries, making effective package management crucial for maintaining satisfaction and retention.

The Solution: Advanced Tech Smart Package Lockers

You need innovative solutions designed to handle the complexities of modern package management. Luxer One’s smart locker systems provide secure, automated storage for deliveries, ensuring 100% package acceptance.

Residents receive instant notifications and can retrieve their packages at their convenience, reducing the burden on property staff and enhancing the resident experience.

Scalable Capacity for Peak Periods with Flex Locker

Understanding that delivery volumes fluctuate, especially during the holiday season, we’ve developed the Flex Locker program. This flexible solution allows properties to temporarily expand their locker capacity during peak periods.

Flex Lockers seamlessly integrate with existing systems, require no site preparation, and can be operational within minutes. This adaptability ensures properties can efficiently manage increased package volumes without permanent infrastructure changes.

During the Holiday Season and Beyond You Can Enjoy:

1. Enhanced Efficiency: Automated systems streamline package handling, freeing staff to focus on other critical tasks.

2. Improved Resident Satisfaction: Secure, 24/7 access to deliveries meets residents’ expectations for convenience and reliability.

3. Scalability: Flex Locker provides a cost-effective way to adjust capacity in response to seasonal delivery surges.

4. Security: Robust systems protect against theft and misplaced packages, safeguarding residents’ belongings.

Preparing for the Holiday Season

With Black Friday on November 29 and Cyber Monday on December 2, it’s essential for property managers to proactively address the anticipated delivery surge. Implementing Luxer One’s smart locker systems and considering the Flex Locker expansion can transform package management from a seasonal challenge into a seamless operation.

Find your perfect solution and get started today when you contact us below!

Resources: Capitol One Research

Spring Cleaning for Multifamily: Ensure Efficient Deliveries with Regular Audits

Conducting routine package audits is one of the simplest yet most effective ways to maintain order and improve efficiency in your community. Packages can pile up quickly, and when deliveries are misplaced, lost, or left unclaimed, frustration builds. Not only do residents become unhappy, but staff members also waste valuable time resolving these issues.

By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.

Boost Resident Retention with Reliable Partners

In the multifamily housing industry, the success of property management hinges on efficient operations and high resident satisfaction. With residents focusing more and more on budget constraints, property managers are looking for the best ways to increase value while maintaining affordability. According to Zillow renter research, renters are seeking more value from that rent. A senior economist said, “The right location and amenities, especially if they can save renters money, can add greatly to quality of life.”

Navigating Tariffs in the Multifamily Industry: Why Smart Investments Matter

The multifamily industry is facing a new wave of economic uncertainty as the U.S. government implements tariffs on imports from Canada, Mexico, and China. With a 25% tariff on Canadian and Mexican imports and a 10% tariff on Chinese goods, costs for construction materials, appliances, and property management solutions are rising. These new trade policies are expected to increase expenses for developers, property managers, and residents alike. Operational efficiency and cost predictability are more critical than ever.

Growing Package Management Struggles: Navigating Multifamily Challenges in 2025

With a steady 7% growth rate expected over the next three years alone, the flood of online orders shows no signs of slowing down. For multifamily communities, this surge in e-commerce brings a major challenge: package management. Property managers across the industry are struggling to keep up with the ever-increasing volume of deliveries, often spending hours each day sorting and distributing packages instead of focusing on more critical responsibilities.

Employee Burnout & Staffing Shortages: Navigating Multifamily Challenges in 2025

Discover strategies to tackle employee burnout and staffing shortages in the multifamily industry. Learn how innovative solutions like Luxer One’s smart lockers and package experts can ease workloads, improve retention, and boost resident satisfaction. Explore more!

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