LUXER ONE BLOG

The Smarter Way to Handle Asset Exchange for Tax Collectors

Tax Day is right around the corner, and tax collector offices are on the lookout for more efficient, secure ways to manage client transactions. Traditional manual systems make tracking and exchanging assets with clients tedious and time-consuming. It’s time to enhance your asset management with a modern, time-saving solution: smart lockers!

A Smarter Way to Handle Asset Exchange

The Indian River County Tax Collector in Vero Beach, Florida, previously relied on a manual system involving a filing cabinet on wheels. Staff had to log every transaction manually and call each client when their work was ready for pick-up. Limited office space compounded the issue, with paperwork piling up while waiting for clients to collect their items.

Enter Luxer One. As Eder, Director of Operations for the Indian River Tax Collector, explains:

“The Luxer locker system has provided the security, flexibility, and accessibility we needed—at an affordable price.”

Enjoy a secure, user-friendly, and cost-effective asset management solution with the Luxer One smart lockers. This solution will enhance document security, enable usage reporting, and automate pickup notifications which ultimately frees up staff to focus on higher-priority tasks and reducing turnaround times.

At Indian River, the main users are motor vehicle dealers, who rely on the lockers for dropping off and picking up work and inventory. Due to increased usage and positive feedback, the office has expanded its Luxer One system to meet growing demand.

Expanding Convenience for Tax Staff

In order to improve transaction processing, the Lee County Tax Collector in Fort Myers, Florida, implemented Luxer One smart lockers. According to Tracy, Chief of Customer Service Operations:

“The smart lockers provide secure and convenient 24/7 access to our dealers and business services community.”

Clients can easily drop off and pick up assets at their convenience, even outside of regular office hours, with 24/7 access to smart lockers. With features like email and text notifications, clients are kept informed every step of the way.

Improved Client Experience

Client satisfaction has been the key driver for implementing the Luxer One system. As Eder notes:

“Customers love that they get a text/email notification and how easy it is to just walk up and get what they need.”

Luxer One smart lockers deliver a seamless, secure, and efficient way for tax collectors to manage asset exchanges. With 24/7 access, automated alerts, and insightful reporting capabilities, these systems are transforming how public offices operate by saving time, resources, and improving the customer experience.

Simplify operations at your tax office today. Contact us below to learn how Luxer One can bring convenience and efficiency to your staff and clients!

Spring Cleaning for Multifamily: Ensure Efficient Deliveries with Regular Audits

Conducting routine package audits is one of the simplest yet most effective ways to maintain order and improve efficiency in your community. Packages can pile up quickly, and when deliveries are misplaced, lost, or left unclaimed, frustration builds. Not only do residents become unhappy, but staff members also waste valuable time resolving these issues.

By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.

Boost Resident Retention with Reliable Partners

In the multifamily housing industry, the success of property management hinges on efficient operations and high resident satisfaction. With residents focusing more and more on budget constraints, property managers are looking for the best ways to increase value while maintaining affordability. According to Zillow renter research, renters are seeking more value from that rent. A senior economist said, “The right location and amenities, especially if they can save renters money, can add greatly to quality of life.”

Navigating Tariffs in the Multifamily Industry: Why Smart Investments Matter

The multifamily industry is facing a new wave of economic uncertainty as the U.S. government implements tariffs on imports from Canada, Mexico, and China. With a 25% tariff on Canadian and Mexican imports and a 10% tariff on Chinese goods, costs for construction materials, appliances, and property management solutions are rising. These new trade policies are expected to increase expenses for developers, property managers, and residents alike. Operational efficiency and cost predictability are more critical than ever.

Growing Package Management Struggles: Navigating Multifamily Challenges in 2025

With a steady 7% growth rate expected over the next three years alone, the flood of online orders shows no signs of slowing down. For multifamily communities, this surge in e-commerce brings a major challenge: package management. Property managers across the industry are struggling to keep up with the ever-increasing volume of deliveries, often spending hours each day sorting and distributing packages instead of focusing on more critical responsibilities.

Employee Burnout & Staffing Shortages: Navigating Multifamily Challenges in 2025

Discover strategies to tackle employee burnout and staffing shortages in the multifamily industry. Learn how innovative solutions like Luxer One’s smart lockers and package experts can ease workloads, improve retention, and boost resident satisfaction. Explore more!

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